Knowledge management is the process of capturing, distributing, and effectively using knowledge. A dictionary definition is the facts, feelings or experiences known by a person or group of people collins english dictionary. It describes how knowledge management enables the mission command warfighting function and continues by describing how knowledge management helps commanders in organizing the mission command system. Risk management benchmarking a significant element of the business community also views knowledge management as a natural extension of business process reengineering, a fact underscored by the recent announcement that. Knowledge management as an important tool in organisational management. It is important to remember that knowledge management is not about managing knowledge for knowledges sake. Knowledge management km definitions john girard, ph. Regarding journals that deal with various issues including knowledge management, such as management, operations management and information system, we considered the jcr index. The overall objective is to create value and leverage and refine the firms knowledge assets to meet organizational goals. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge.
Definition of knowledge management author definition of knowledge management ouintas et al. There is no suggestion that every knowledge management definition penned in the past three. The design and implementation of effective knowledge management systems steve morrissey 4 executive summary the field of knowledge management is the study of how firms manage the tacit and explicit knowledge and knowhow their employees have about its products, services, organizational systems and intellectual property. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 3, issue 1, 2015 1 defining knowledge management. Barclay managing editor, knowledge praxis philip c. Knowledge management km is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills. A regional initiative, 2011 knowledge management is the practice, process and culture of creating, sharing and improving an organizations knowledge.
Knowledge management km knowledge management km refers to a multi disciplined approach to achieve organizational objectives by making the best use of knowledge. Knowledge management km is the process of creating, sharing, using and managing the knowledge and information of an organization. Nov 27, 2019 what are the project management knowledge areas. Regardless of which theory of practice is deployed, knowledge management includes the impacts of people, process, and technology on knowledge sharing. Km is also related to the concept of intellectual capital. Km focuses on processes such as acquiring, creating and shar. Knowledge definition of knowledge by merriamwebster. The design and implementation of effective knowledge. Although the term knowledge management may be new to many health care workers and global health professionals, many are already practicing it every day without realizing it. Knowledge management is a systematic process for acquiring, organizing, sustaining, applying, sharing, and. Currently there is no single definition for knowledge. Project management, then, is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.
Knowledge management johns hopkins center for communication. It is important to remember that knowledge management is not about managing knowledge for knowledge s sake. Academics have debated the meaning of knowledge since the word was invented, but lets not get into that here. And why are they so important they have capital letters. Pmi has divided the large field of project management into 10 more digestible parts, which it calls the 10 project management knowledge areas in its a guide to the project management body of knowledge pmbok.
Probably no better or more succinct singleline definition has appeared since. Project management knowledge areas coincide with the process groups, which are project initiation, project planning, project execution. As a discipline, it has reached a state of maturity where we can now discern the principles, practices, and tools that make it unique. Montpellier ii, 34095 montpellier cedex 5, france abstract introduction. Knowledge definition is the fact or condition of knowing something with familiarity gained through experience or association. Librarianknowledge management icici onesource, bangalore 560011. What is knowledge management, and why is it important. The selection of journals surveyed took into account two factors.
Km focuses on organizing and making available important knowledge, wherever and whenever it is needed. Knowledge management 3 why knowledge management application of knowledge management km lie in the below four key areas globalization of business. Knowledge management is the practice of ensuring insights, results and learning within an organization is captured and made available for staff to find, use, update, adopt and integrate into company processes. There are several different, and sometimes quite confusing statements that claim to be a definition of knowledge management and there are different perspectives on what knowledge management is. The guide provides brief, highlevel descriptions of knowledge management km tools with references to practical applications. This chapter providesan overview on how knowledge management supports the army. Knowledge management, codification and tacit knowledge. Strategies and processes designed to identify, capture, structure, value, leverage, and share an organizations intellectual assets to enhance its performance and competitiveness. These include datadriven objectives around business productivity, a competitive business model, business intelligence analysis and more. If the explicit part of knowledge is most valued by these initiatives, the company can minimize km to procedures related to information system. Lets choose a simple working definition and get on with it.
There are many taxonomies that specify various kinds of knowledge. Pdf this chapter defines knowledge and knowledge management km and establishes its roots km is not a brand new topic. Apqc is the leading source for innovative thinking and the latest research in knowledge management km. The process of management is defined by the functions of management. Knowledge management is all about applying knowledge in new, previously overburdened or novel situations.
Defining knowledge management the international institute for. This document will introduce a process framework and will document the workflow, roles, procedures, and. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. As a discourse, it has engendered new concepts and categories for us to make sense. It consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and. The idea works for local government improvement and uses knowledge management km and other tools to challenge existing practice and to develop new knowledge and effective practices.
An established discipline since 1991 citation needed, km includes courses taught in the fields of business administration. For a more comprehensive discussion and definition, see my knowledge management definition. Yale university knowledge management process 6 of 9 process procedures step activities 1. Knowledge is derived from information but it is richer and more meaningful than. Its a way to maximize potential, increase efficiency, and keep your business running like a welloiled machine. The principles and practice of knowledge management by martie maria squier submitted in fulfilment of the requirements for the degree of m. It has always been practiced informally, but began to emerge as a distinct profession in the mid20th century. Knowledge management, codification and tacit knowledge chris kimble euromed management, 288 marseille cedex 9, france, and, cregormrm, universite. Pdf knowledge is an abstract concept without any reference to the tangible world.
In this piece, well expand on that definition of knowledge management with some concrete examples, and then illustrate exactly why knowledge management is such an important area of focus for businesses and for employee support teams like it, hr, and finance. Knowledge management is responsible for providing the assessment of and accessibility to refined information i. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. Knowledge management terms, 2009 essential managerial tasks a managers job uniquely describes the functions of management, which are most commonly cited as planning, organizing, leading, and controlling, although some managers jobs identify additional functions. Finally, this chapter illustrates successful implementation of knowledge management using kmpg international as a case study and a failed knowledge management implementation using calibro ltd as a.
It begins with a brief overview of knowledge management foundations. Whether youre developing a km strategy or want best practices from organizations with longstanding km programs, apqc gives you access to an array of trusted resources and tools. Systematic management of people, process and technology knowledge management is a continuous cycle knowledge management is currently seen as a continuous cycle of three processes, namely. When a nurse looks up the newest treatment guidelines before she treats her patient, she is using knowledge management. Knowledge management km therefore implies a strong tie to organizational goals and strategy, and it involves the management of knowledge that is useful for some purpose and which creates value for the organization. Mar 27, 20 knowledge management is responsible for providing the assessment of and accessibility to refined information i. Is information science in the department of information science faculty of engineering, built environment and information technology university of pretoria november 2003. Expanding upon the previous knowledge management definition, km involves the understanding of. Tacit knowledge inhabits the minds of people and is depending on ones interpretation of polanyis 1966 definition either impossible, or difficult, to articulate.
A knowledge management system is made up of different software modules. We have very deliberately provided a broad selection of km definitions. Knowledge management an overview preamble in the present day market scenario of intense competition, organizations need to know what they know and be able to leverage on its knowledge base to gain competitive advantage. Knowledge management isnt only about learning and organizing data.
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